Contact us

If you'd like to report a welfare or safeguarding concern or a breach of policy, please see the Reporting section on our Safeguarding Policy page. This will help you understand how to raise a concern and what the process is. All enquirires of this nature are handled with sensitivity and in confidence.

BTO HQ, Thetford

The office is normally open 9am-5.30pm Monday-Friday. If there's someone you'd like to speak to in particular, please get in touch:

You can also contact a member of staff by topic.

Visiting information

Everyone is welcome to visit us.

  • There is a free car park for visitors.
  • Wheelchair access and facilities are available including lift access to upper floors.
  • Visitors to the Chris Mead Library and our Archives are welcome; please do read our information about the Library and Archives before planning your visit.
  • The nature reserve surrounding the Nunnery is open to the public; please do read our advice about the Nunnery Lakes Reserve before planning your visit.

BTO Scotland

Write to us: Unit 15, Beta Centre, Stirling University Innovation Park, Stirling, FK9 4NF

Contact us via email: scot.info [at] bto.org

Discover more about our work in Scotland.

BTO Cymru (Wales)

Write to us: Thoday Building, Bangor University, Deiniol Road, Bangor, LL57 2UW

Contact us via email: wales.info [at] bto.org

Discover more about our work in Wales.

BTO Northern Ireland

Contact us via email: northern.ireland [at] bto.org

Discover more about our work in Northern Ireland.

Help us continue our vital surveys

Increased pressure on funding is putting our surveys at risk, threatening our ability to drive positive change for the UK’s birds. We need your support.

Donate today

Related content